Florence Night and Day Please call 1-800-684-3570 for your no obligation consultation.
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Frequently Asked Questions Florence Night and Day can help

Why should I choose Florence Night and Day?

Caregiving is based on sacrifice: placing the needs of another person before one's own needs.

Cindy and I want very much to visibly demonstrate, as owners of Florence Night and Day, how important it is to willingly sacrifice on behalf of others.

Because we have come to believe in Jesus Christ as the only crucified and risen Son of God; and because of the sacrifice that He made on the cross for us:

  • we willingly (and significantly) cut our profit margins in order to pay our caregivers an above-industry-standard wage.

  • in all we do our steadfast desire is that our character will survive our market. Our relationship with each customer, and with each caregiver, is vitally important to us.
Our family knows the value of faith, hard work, respect for each other and our elders.

Our founders have years of experience providing the best of care for members of our own family.

Each of our carefully screened caregivers is someone our family would not hesitate to allow in our home, to provide care for our elderly parents.

Thatís why we believe the difference between us and many other home care agencies truly is:

Night and Day.

"For what shall it profit a man, if he shall gain the whole world, and lose his own soul?" - from Mark's account of the Gospel

In what areas do you provide services?

We provide services throughout the entire state of Oklahoma.

What are your minimum and maximum hours of service?

Our services are normally available from a minimum of 16 hours per week (4 hours a day), to a maximum of 24 hours a day, 7 days a week, including holidays.

Where are your services provided?

We provide services:

  • in homes
  • in nursing facilities,
  • in assisted living facilities,
  • in hospitals

Do I have to sign a contract for a specified period of time?

No. We use a Client Service Agreement, which gives our customers the freedom to adjust or stop our services at any time.

Who determines the number of hours of care?

You do.

How long have you been in business?

We have been in business since 2009. We currently spend thousands of hours each week providing highly regarded caregiving services throughout Oklahoma.

How quickly can services be provided?

Services can begin immediately, but usually start a few days after a service agreement is signed.

Are your services covered by Medicare?

Unfortunately they are not. Medicare primarily covers acute skilled care, and usually only after a hospital stay.

How do most folks pay for care?

Typical reimbursement sources for our services include:

  • self or private pay,
  • some government funded programs,
  • long term care insurance
We accept most major credit cards and we can work with your insurance company to determine coverage.

Is Florence Night and Day licensed?

Yes. In Oklahoma we are licensed by the Oklahoma State Department of Health.

How much does your service cost?

Our costs are very competitive. The 2015 Genworth Financial Cost of Care Survey for the state of Oklahoma indicates the median hourly rate for Home Health Aides in Oklahoma is $20 per hour. Our rates are lower across all of Oklahoma and in every listed city than Genworth's median rates. For example in Oklahoma City we have more information here. Please call us for more information (800) 684-3570.

Our rates for 24-hour live-in care are significantly lower per hour than the rates mentioned above.

We bill on an hourly basis (except for 24-hour daily care) and invoices are normally mailed every two weeks. Please call us to learn more about our prices.

Who pays the caregiver and how are caregivers paid?

All of our caregivers are employees of Florence Night and Day LLC. We pay our caregivers weekly, along with remitting mandatory payroll taxes and withholdings and paying unemployment and workerís compensation insurances.

What if I have other questions not covered here?

Please call us toll-free at 1-800-684-3570 with any questions you may have. You can also request a free, no-obligation consultation.

If you are in need of services like ours, we promise to listen carefully to your needs. We also promise we will do our best to help you, whether you ever become a customer of Florence Night and Day.


Copyright © 2009. Florence Night and Day, LLC.